Due to lockdown as flight services were stopped the trip was not made and the amounts were subsequently credited as credit shell balance. When the proceed to pay the amount the money **** got deducted but flight booking failed. I have cancelled my flights(PNR:- WCNWKR & TWR*FX) on *th Sept **** with Indigo airlines and Indigo airlines returned full amount to goibibo but doing multiple follow ups i have received my refund into my back account yet. Voxya helps businesses in pacifying an annoyed customer and building trust & long-term relationship with him by responding to his concerns. You are eligible for a credit shell for full amount which will be valid for 1 year. Booking I'd is booking id Amit Kaware filed this complaint against Goibibo on Oct 19, 2020, I have booked my tickets which got cancelled due to covid. Now I am trying to do new booking with same credit shell in website. Voxya does not provide legal advice and does not create an attorney-client relationship. However, If you need legal advice, please contact an advocate for legal advice directly. Goibibo - My flight booking failed and money got deducted by goibibo My sister have made two flight ticket bookings with booking i'd: n6eke1lqy on jan 18, 2020 with pnr: ke1lqy and m6ezpgjtk on jan 24, 2020 with pnr: zpgjtk. But some reasons i had cancelled * ticket directly with airline for which indigo refunded **** rs but goibibo not refunding that amount in my account.... Goibibo - Received no flight ticket confirmation Only fare difference will apply. Voxya provides tools to quickly respond to consumer concerns by creating frequent responses and pushing them on demand. From the said booking we have booked another ticket and a balance of 1796 is left in that credit shell. Please help, But credit shell is removed by Goibibo. Just want my money back now. On contacting the airlines we have been informed that my booking n6eke1lqy was of inr 5, 536and an amount of inr 5, 222 was credited to the credit shell. https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/. You may get a call / email shortly from us. My sister have made two flight ticket bookings with booking i'd: n6eke1lqy on jan 18, 2020 with pnr: ke1lqy and m6ezpgjtk on jan 24, 2020 with pnr: zpgjtk. 100% customer satisfaction through our best prices, great discounts and 24x7 Customer support. But it is noticed that the amount f... Goibibo - No refund for cancelled flights Create your Company Account at Voxya by filling the form and we will help you to resolve consumer complaints. Amendment Policy: You can reschedule your bookings on the airline chat box, without any date-change charges, on the same route, for travel between 25th March 2020 and 17th May 2020. Now I'm trying that credit shell amount for flight booking which is showing invalid. Amount has been debited from my account but I haven’t received any flight booking confirmation. Now I am trying to do new booking with same credit shell in website. Please help, Voxya helps in identifying issues in your product or services. As soon as the company received the legal notice, they contacted me and refunded my money taking back their items. And there is no contact point. Get best deals on all your online travel bookings. Now for pnr: zpgjtk 's actual booking was of inr 4550 and the credit shell is of inr 4266. But when i try to use the credit shell of pnr: zpgjtk, i am getting"there is no credit shell balance against the details entered". Now am continuously trying to cancel and refund the same but the same option not available, only option available is credit shell and same to book for different date where as the price difference to pay. I kindly need your help to resolve the issue as i urgently want to book a ticket from the credit shell of pnr: zpgjtk, 5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018, Goibibo - Amount deducted without ticket confirmation, Ibibo Group / Goibibo - My refund request is not being considered, Ibibo Group / Goibibo - Goibibo not refunding money for flight ticket cancelled during lockdown, Ibibo Group / Goibibo - Refund of cancelled ticket amount during lockdown period, Ibibo Group / Goibibo - Money got deducted and ticket not issued, Ibibo Group / Goibibo - Airline tickets cancelled during COVID-19 lockdown, Ibibo Group / Goibibo - Booked two ticket with goibibo Brussels to Chennai. M*EWWM52X It is important to find out the real reason why that mistake occurred and take corrective actions. You can take action based on time, type or urgency. Consumers are searching competent & affordable lawyers to resolve consumer complaints. Replace / Fix problem, "Thankful to Voxya. Closed. Got cancenlled due to COVID and refund not received till now, Ibibo Group / Goibibo - Money is deducted but Screen shows Technical error and Ticket is not booked, Ibibo Group / Goibibo - Money deducted but process failed, Ibibo Group / Goibibo - Ticket cancelled due to covid 19 but refund not received, View all 3532 Ibibo Group / Goibibo Reviews. As we regularly capture complaints so we notify businesses as soon as we receive any complaint at our platform, thus enabling quick resolutions. Indigo Airlines has already refunded that amount to Goibibo.com but Goibibo has kept no option for us to use the same. Yesterday on *th November I tried booking flight from Chandigarh to Bangalore for **th November to travel. * Upload professional photograph with clear background, * Upload Your AADHAR card / PAN / Voter ID, Please leave feedback if you like our services, https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/, Goibibo - My flight booking failed and money got deducted by goibibo, Goibibo - Airlines company refunded the amount but goibib not refunding my money, Goibibo - Received no flight ticket confirmation, Goibibo - Amount debited but no bookings made, Goibibo - No refund for cancelled flights.
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